Last updated: August 2026
This Privacy Policy explains how Family Bed Mattress ("we", "us", or "our") collects, uses, and protects information when you visit our website. By using this site, you agree to the practices described here.
Information we collect
We collect information you choose to give us — for example when you fill out a contact or enquiry form, sign up for updates, or otherwise reach out. This may include your name, email address, phone number, and any message you send.
We also automatically collect limited technical information as you browse, such as your device and browser type, general location, the pages you view, and how you arrived at the site. This is standard for most websites and helps us keep the site working and improve it.
Cookies and analytics
Our site may use cookies and similar technologies to remember your preferences and to understand how the site is used. Some cookies are necessary for the site to function; others help us measure traffic and performance. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.
How we use information
We use the information we collect to respond to your enquiries, provide and improve our services, maintain the security of the site, and — where you have asked us to — send you updates. We do not sell your personal information.
How we share information
We may share information with trusted service providers who help us operate the site and our business (such as hosting, email, and analytics providers), and only to the extent needed to perform those services. We may also disclose information where required by law or to protect our rights, safety, or property.
Third-party links and services
Our site may link to or embed content from other websites and services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
Data retention and security
We keep personal information only as long as reasonably necessary for the purposes described here or as required by law, and we take reasonable measures to protect it. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Children’s privacy
Our site is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
Your choices and rights
Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, or to opt out of certain uses. To make a request, contact us using the details below and we will respond as required by applicable law.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date above. Your continued use of the site after changes take effect means you accept the updated policy.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: customercare@taylorandwells.com · Phone: 1-888-543-5152